Delivery service is every Monday to Sunday, except public holidays and shop holidays.
For HK Island (except Shek O):
Cut off time is 10:30am & 1:30pm everyday.
Delivery time from 2:30pm to 6:30pm & 4:30pm to 6:30pm subject to availability of stocks, actual traffic, weather condition and volume of delivery orders.
For Kowloon Districts:
Cut off time is 10:30am everyday.
Delivery time from 2:30pm to 6:30pm subject to availability of stocks, actual traffic, weather condition and volume of delivery orders.
E.g. If you order at 8:30am, you will get delivery between 2:30pm and 6:30pm on same day.
E.g. If you order at 10:31am, you will get delivery between 4:30pm and 6:30pm on the same day.
E.g. If you order at 1:31pm, the delivery will be arranged the next day between 2:30pm and 6:30pm.
The cutoff time will follow the clock timing with Honest Market. If there is any dispute on actual order receiving time, the decision by Honest Market prevails and is subject to Honest Market discretion.
Initially the delivery service will only be available to customers on HK island and Kowloon with residential address (except Shek O and remote areas). New Territories, Commercial addresses, other public points and any other remote areas are not included. * Kowloon refers to the following districts only Kwun Tong, Wong Tai Sin, Kowloon City, Sham Po Kong, Mongkok, Yau Ma Tei, Tsim Sha Tsui.
Delivery capacity and availability is subject to our Honest Market’s decision.
To enjoy free delivery service, our drivers require direct vehicle access to your building with parking lots facilities.
When we are unable to contact you and the driver cannot put your order to your building, we will arrange re-delivery on the next day, additional delivery fee by location will be applied.
ARRANGEMENT FOR RAINSTORMS & TYPHOON 8
Deliveries will be suspended in the event of red or black rainstorm warnings, typhoon signal no. 8 or above or other undesirable weather conditions.
(last update: 1 Jun 2019)